Track My Orders
Dear Valued Customer,
At XCLSV Philippines, we prioritize transparency and excellent customer service. We understand that keeping track of your orders is essential for a smooth and enjoyable shopping experience. This policy outlines the comprehensive tracking process we have in place to ensure that you can easily monitor the status of your order from the moment it is confirmed until it reaches your doorstep.
Order Confirmation and Tracking Number: Once you have confirmed your order via our website, we initiate the fulfillment process to ensure prompt delivery. Within 3 to 5 days after order confirmation, you should receive an order tracking number. This tracking number serves as your key to accessing the latest updates on your package's whereabouts.
Tracking Methods and Platforms: To track your order, we provide you with easy-to-use tracking links for the respective delivery partners we work with. Please use the following links to check the status of your order:
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Gogo Xpress, Shopee Delivery:
- Tracking Link: https://app.gogoxpress.com/track/
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LBC:
- Tracking Link: https://www.lbcexpress.com/track/
Using these links, you will be able to monitor the progress of your package, including its current location and estimated delivery date.
Contacting Us for Assistance: If you have not received a tracking number within the specified timeframe or if you encounter any issues while tracking your order, we are here to assist you. You can reach out to us via the following channels:
- Email: info@xclsvph.com
- Facebook: @xclsvph (https://www.facebook.com/xclsvph)
- Instagram: @xclsvph (https://www.instagram.com/xclsvph)
- Phone: +63-949-830-8674
Our dedicated customer support team will promptly address your concerns and provide you with the necessary assistance to ensure a seamless tracking experience.
We value your trust and satisfaction, and we are committed to delivering your order efficiently and keeping you informed throughout the process. Rest assured that we strive to provide accurate and up-to-date tracking information to give you peace of mind.
Thank you for choosing XCLSV Philippines as your fashion and luxury curator. We appreciate your support and look forward to serving you again in the future.
Warm regards,
XCLSV Philippines